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2.6 Based on 32 reviews Compare to others
  • Customers like
    • People 4
    • Shipping 2
    • Warranty 2
  • Customers don't like
    • Quality 9
    • Customer service 8
    • Horrible experience 7

100% FULL

this ring was light weight, these were not diamonds and this was not amethyst -had this ring 5 days silver turned brownish color-nothing about this ring was authentic-a piece of junk-you get what you pay for -this ring not only wasn't worth the 199.99 that was claimed it was worth-but not even the 12.99 i did pay for it. this ring was light weight, these were not diamonds and this was not amethyst -had this ring 5 days silver turned brownish color-nothing about this ring was authentic-a piece of junk-you get what you pay for -this ring not... Read more

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A whole month to produce a ring and a pair of earrings for my mother´s day gift. I ask them to find a solution and they treated me like **** and told me that my order was not important as they received a lot of orders. I don´t recommend to buy anything from that store that does not repect delivery times and treats customers like ***. This is an international order so just imagine when I will get my merchandise if I ever receive it. I just hope it is worth the time. You cannot trust the delivery times. I spend my savings for what I think it... Read more

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I brought a heart necklace put it on one time and it changed colors but when i got it in the mail the hook was broke.I brought a side cross necklace and that was tangled never again i will buy from them . Add comment

Got approved for financing then when I tried to checkout I was told different.smh Add comment

Purchased several puffed heart necklaces as Christmas gifts! Looked beautiful but........after wearing for a week all the color starts coming off. Original price was like $89. Don't think I will buy from them again! Add comment

The lab created gems r horribly made, all the colors are clear! Its no wonder why theyre so cheap. I ordered a blue ring, a pink ring, purple earrings and green earrings....they all came in white clear! Read more

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This vendor was a few decent items, but mostly it is just junk, Some of it does not match the picture, but some of it is not even close to as described. I have done several orders. The first couple were ok, but since that time, every order has had issues. They intercepted my feedback through a service, asked for a chance to correct issues. What a waste of time. They did nothing to resolve issues. I will absolutely not be using this vendor going forward. Read more

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I have tried to reach you since eleven o'clock this morning and left two messages and never received a call back. Yesterday I received a package from you and when I opened the blue box it was empty the Twisted Diamond Hoop Earrings I ordered were not in the box. order number 979992 were not in the box. I don't like being ignored on this matter since you have my money and I have nothing, why could I not at least have the return all after I left 2 messages with you and when I tried to reach you again I'm told the office is closed I have a... Read more

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I wouldn't recommend this company to any one ,the quality was poor order an bracelet that was suppose to be amethyst But had clear stones in it ,call the CSR they told me to send back via 3 day did this and they sign for it ,it took them 28 days to respond .when ask why they had me send 3 days they try to denied they got it ,they won't reinburse me the $9.43 they have contact me because I turn them over to the BBB ,after 2 E-mail and no response ,the manger was very rude and clearly did care about my wait or extra cost .she just blew me off .... Read more

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This company in awful and miss leading in their quality of their product ,the worst CSR service ever known .this has been turn over to the BBB and still as of yet fail to give good customer service I did not and will not except your actions to this complaint and take me off your E-mail and contact list your to go threw the BBB for further contact ,also you might invest in proper training for you employees Read more

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