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2.1

Ring and free gift were damaged. Apparently no inspection before shipping.

Ring, free give and free jewelry cleaner solution sent back to get the ring replaced or repaired. I asked for quote on larger stone and that person never called back. Apparently no communication between staff when one goes on vacation. Feeling defeated, I said send the repaired ring back.

Ring came in today in a cheap box without the cleaning solution and free Mother's Day gift. Their are five components to sales: quality product; good price; and service; service; service.

They get 0 out of 5. It is what it is.

Reason of review: Damaged or defective.

Location: Little Rock, Arkansas

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