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2.8 Based on 37 reviews
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  • Customers like
    • People 2
    • Telephone service with elizabeth 1
    • Warranty 1
  • Customers don't like
    • Quality 6
    • Customer service 5
    • Horrible experience 4
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I have sent them back with a tracking number etc. Sent back within two days of receiving them so there would be no issues. By reading all these reviews I would be nervous but I used my CIBC Visa which is the only way to shop. They will charge back the company if the refund does not come. Can then contact BBB and write up a negative or positive review. I did not see these reviews before ordering so nervous and awaiting my refund. Will let... Read more

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Ring and free gift were damaged. Apparently no inspection before shipping. Ring, free give and free jewelry cleaner solution sent back to get the ring replaced or repaired. I asked for quote on larger stone and that person never called back. Apparently no communication between staff when one goes on vacation. Feeling defeated, I said send the repaired ring back. Ring came in today in a cheap box without the cleaning solution and free Mother's... Read more

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Amazing customer service and shipping. I'll be coming back again soon! :) Read more

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I ordered a ring. Very pretty. Doesn't look cheap. Delivered in a timely manner. Read more

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Customer representative is polite but their shipping is horrible. I have ordered items over 10 days and still have not shipped. They keep telling me that it will ship today and today.... Never did. I wouldn't suggest anyone to buy from them Read more

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this ring was light weight, these were not diamonds and this was not amethyst -had this ring 5 days silver turned brownish color-nothing about this ring was authentic-a piece of junk-you get what you pay for -this ring not only wasn't worth the 199.99 that was claimed it was worth-but not even the 12.99 i did pay for it. this ring was light weight, these were not diamonds and this was not amethyst -had this ring 5 days silver turned brownish... Read more

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A whole month to produce a ring and a pair of earrings for my mother´s day gift. I ask them to find a solution and they treated me like **** and told me that my order was not important as they received a lot of orders. I don´t recommend to buy anything from that store that does not repect delivery times and treats customers like ***. This is an international order so just imagine when I will get my merchandise if I ever receive it. I just hope... Read more

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I brought a heart necklace put it on one time and it changed colors but when i got it in the mail the hook was broke.I brought a side cross necklace and that was tangled never again i will buy from them . Read more

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Got approved for financing then when I tried to checkout I was told different.smh Read more

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Purchased several puffed heart necklaces as Christmas gifts! Looked beautiful but........after wearing for a week all the color starts coming off. Original price was like $89. Don't think I will buy from them again! Read more

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