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Superjeweler - They took my money and left me hanging
I was so intrigued about the discount tell I ordered back-to-back-to-back-to-back without getting one product which I did half of my order was not there they said they would give me a refund if I return the half that I told him that I needed because I was having...
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1.7
#1148724
I just received a heartfelt gift of little diamond earrings and a “free necklace” for my anniversary and upon putting the earrings on the screw on post failed and the back that I screwed on fell apart. The necklace also didn’t have an actual clasp. This broke my...
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1.0
Product
#1144044

Superjeweler - JUNK!
I bought a “$200” watch on special for $20. The watch ended up being a $5 Chinese watch with a fake second hand and strap that won’t stay. No response from customer service. Better to be ripped off from a street dealer than a srore named “Super Jeweler” I could not...
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Anonymous
Anonymous

Wow a $200 watch for $20 ...didnt that tell you something ?If its too good to be true it always is.If you look at it the other way and that is from the sellers side he made a ...

1.0
I didn't like
  • Product
#1121920
Superjeweler - 1st & last time ordering g from here
1/1

Superjeweler - 1st & last time ordering g from here

Superjeweler
#1146505
2.6
Details
I knew the jewelry wasnt real but man oh man....I was highly disappointed. Didnt expect them to look this fake. Not to mention the earrings were bent & when I tried bending them back it seemed as if the post was going to break so I couldn't wear them even if I wanted to. Ive seen better looking fake jewelry in beauty supply stores. Wouldn't recommend this crap to anyone.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Superjeweler - Happy customer

Superjeweler
#1112710
I odered a diamond bracelet its beautiful. It came real quick. Love it.
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Superjeweler - I would like the correct braclet the infinity is what I retu

Superjeweler
#1105077
3.0
Details
Returned. This one will just break. I want the one I sent you. The infinity. Send back the old one an the rest of my gifts that I got on the holidays. I did not return what I bought. The watches were a different order....MJ
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Delivery Service

Superjeweler - Ordering a piece of *** earrings

Superjeweler
#1095967
1.0
Details
I will never order at superjeweler ever again. I was so disappointed and i wasted my money after i ordered their promo of a loop earrings
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Style and Design
Value for money
Warranty
Website
My watch broke within a month the pin. I called CS in NC and they were the best. They were very empathetic and sent me a new watch in two days! The girl was so sweet and kind to me. I love the watch and the company really cares about satisfying their customers! I will...
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5.0
#1117359
so i am appauled at all the bad reviews I am reading!! I have placed an order I have not yet received . I allready know what to expect from a bracelet picture after i placed my order.. They arent diamonds at all! so Im dissapointed!. I wish yhey would have explained...
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#1112020
Superjeweler - 3/4 Halo Ring
Superjeweler - 3/4 Halo Ring
I am writing my review on the 3/4 Halo enhanced clarity ring I bought from Superjewler for $899.00 on 8/7/2017. Let me start by saying after reading the reviews I was very hesitant about my purchase and almost cancelled before receiving the product. I can honestly say...
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Anonymous
Anonymous

I've purchased several items & they are all real diamonds & very beautiful...

5.0
#1088977
Superjeweler - Supposed to be green amethyst
Superjeweler - Supposed to be green amethyst
I asked my daughter for some green amethyst earrings to match my outfit for her wedding. These earrings showed no sign of green in them whatsoever and they are very small. Despite the website saying 'no shipping costs', she had to pay an extra 11 customs, bringing them...
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Anonymous
Anonymous

Why would you get a certificate for something that is not real?So did you ask what the company will do because supposedly they send you the wrong color?

Anonymous
Madison

There's no certificate of authenticity because green amethyst isn't real. It's actually just quartz.

1.3
Product
I liked
  • Always received an email reply
I didn't like
  • Product
  • As it was not as described
#1085606
Chain broke after four days
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user47403830
user47403830

Unresolved-Have contacted Walmart.com so going to see what they can do about this company. First suggestion is remove this company as a seller on walmart.com. Well I guess I ...

Product
#1032459
I purchased a set of Emerald and Diamond earrings last October from Super Jeweller. Because the order was quite expensive $AU1200+ I was offered other earrings for a very attractive price. As I wanted to give my two grand daughters something extra at Christmas I...
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3.7
Product
I liked
  • Initial service and product
#989042
Superjeweler - Package Not even shipped ,christmas, its 29th
Superjeweler - Package Not even shipped ,christmas, its 29th
Superjeweler - Package Not even shipped ,christmas, its 29th
Disgraceful , Ordered it the 20th, The images explain the whole date issue , its currently the 29th , the Christmas stated Christmas delivery , which I get but its not even shipped. This treatment of customers and no proper notification via e-mail that its not even...
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#981779