I had a 4ct tennis bracelet & lost it. It took me several years to get money to replace it as it was not insured. I ordered a 4 ct from superjewelers - paid more money than for the first one. It is tiny you can barley see the diamonds. Not sure how they weigh their...Read more
I order their deal of 2 diamond earrings they made them seem like they were real good size until I received them ...they were almost microscopic and look very cheap .. it took forever for them to ship and I cant even wear them they are tiny they sent me a 5 .00 dollar...Read more
I didn't like
- Trashy diamonds
I have ordered many times from SuperJeweler and although the quality may not be the best, for the price paid I have been pretty happy. The only time I was unhappy was when I ordered the mystery box. I was very upset with what was in it and I wrote a review. Within a...Read more
Superjeweler Shipping Service Review
Placed order before Christmas never received my order but was charged now they don't respond to emails or call me back!
Superjeweler Customer Care Review
I had ordered 5 bacletts ( 23210) and only received one i called them immediately and email them immediately also on Saturday xmas eve thinking that they MIGHT be open for last minute orders and now today it's Thursday 30th and still no response ive emailed them 3 times and called 2 times still no response what to do im the BBB
Superjeweler Ring Review
I ordered a ring for my husband that cost over 500 $. I received that ring 5 weeks later. First mu husband put the ring on hus finger the sapphire was popped up right away. I have to pay shipping to return this product to them and also i have to wait much more time to get ut back. I am very disappointed to shop from superjeweler. I will never shop again from them.
Short Review on November 25, 2016
Nothing happened to me but im so glad i read all this stuff before i ordered!!! I had diamond earrings all ready to order, then i seen these comments and thought let me read first, im SO glad i did!!!! I dont have much $ and certainly not to buy jewlery that changes colors, breaks easy ect...so thanks to you people for saving me!!!!
After not receiving packages for over a month or more plus moving, waited to catch up to new address. Still no boxes. Called several times, and was told to either call back for claims, and then never talked with claims. Supposedly orders canceled or no record. Lost...Read more
I have sent them back with a tracking number etc. Sent back within two days of receiving them so there would be no issues. By reading all these reviews I would be nervous but I used my CIBC Visa which is the only way to shop. They will charge back the company if the...Read more
Ring and free gift were damaged. Apparently no inspection before shipping. Ring, free give and free jewelry cleaner solution sent back to get the ring replaced or repaired. I asked for quote on larger stone and that person never called back. Apparently no...Read more
Amazing customer service and shipping. I'll be coming back again soon! :)Read more
I ordered a ring. Very pretty. Doesn't look cheap. Delivered in a timely manner.Read more
Customer representative is polite but their shipping is horrible. I have ordered items over 10 days and still have not shipped. They keep telling me that it will ship today and today.... Never did. I wouldn't suggest anyone to buy from themRead more
Superjeweler - Bummer
this ring was light weight, these were not diamonds and this was not amethyst -had this ring 5 days silver turned brownish color-nothing about this ring was authentic-a piece of junk-you get what you pay for -this ring not only wasn't worth the 199.99 that was claimed...Read more
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