I am pretty satisfied with the company not sure why I am hearing all the bad reviews. I ordered two gem stone rings a sapphire one and a blue topaz one overall I am extremely satisfied with the quality for the price I payed. I also bought a 14k gold micro pave princess...Read more
I was alerted to a great deal on some diamond earrings from SuperJewelers.com a couple of weeks before Valentines day and boy do I regret it. We were celebrating on the 9th (weekend before) and the listing for the product says that they would ship by Thursday the 8th....Read more
My order was cancelled before it was shipped. Upon purchase on 1/27, the website stated that my purchase would ship on 1/31. By 2/3 it still had not shipped. I emailed customer service and was given a vague, non-informative answer. Later, there was a follow up email to...Read more
I never did receive my earrings. I contacted customer service online and she says the best they can do is research with DHL and that it may take up to 30 days for this to happen! I've already waited 3 weeks. This is a very poor customer service policy. They should be...Read more
Another overseas company selling fake items at "discount" rates, collecting money but not delivering products - which is why it's wise to only ever pay using PayPal with these types of sites, and avoid placing orders if they do not have an option to pay with PayPal. I...Read more
The first time I ordered, delivery was delayed twice to the point where I had to cancel the first order and re-order. I was asked to do a quick pay through Amazon, which I did. I was told that the first 'crafted' ring could be used to fill the second order and that it...Read more
Superjeweler - Not satisfied
I ordered my item December 2017, paid priority shipping to get it before Christmas. No did not recieve my item until after a week and after Christmas. I returned my item priority shipping and it has been almost 2 weeks and no refund. They keep saying they processed it and its my bank but no its not my bank. Hopefully a refund soon if not I will be taking more action.
I have a bad experience with Super Jeweler to get a refund. I'm still waiting for my money. According to Super Jeweler after one month I have to contact to PayPal. They said that wire money to PayPal. I asked why SuperJeweler wire to PayPal, I never used PayPal to pay...Read more
So recently i have been looking to upgrade my wedding ring and decided to look around on line. I came across the super jeweler website. The products and prices are so great and they offer intrest free financing. So i decided to finance something small first. I financed...Read more
Superjeweler - A damn shame
I ordered a 1carat tennis bracelet in platinum overlay 7 inches for 94.00 a pair of earrings was given to me free. And this is what I received a air freshener snowflake on a chain not worth 3.00.
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