filters
state:
Show
city:
Show
product:
Show
Superjeweler - Overall good company
I am pretty satisfied with the company not sure why I am hearing all the bad reviews. I ordered two gem stone rings a sapphire one and a blue topaz one overall I am extremely satisfied with the quality for the price I payed. I also bought a 14k gold micro pave princess...
Read more
4.9
#1187045
I was alerted to a great deal on some diamond earrings from SuperJewelers.com a couple of weeks before Valentines day and boy do I regret it. We were celebrating on the 9th (weekend before) and the listing for the product says that they would ship by Thursday the 8th....
Read more
#1187036
Superjeweler - They suck
My order was cancelled before it was shipped. Upon purchase on 1/27, the website stated that my purchase would ship on 1/31. By 2/3 it still had not shipped. I emailed customer service and was given a vague, non-informative answer. Later, there was a follow up email to...
Read more
#1183755
I never did receive my earrings. I contacted customer service online and she says the best they can do is research with DHL and that it may take up to 30 days for this to happen! I've already waited 3 weeks. This is a very poor customer service policy. They should be...
Read more
2.4
#1175412
Another overseas company selling fake items at "discount" rates, collecting money but not delivering products - which is why it's wise to only ever pay using PayPal with these types of sites, and avoid placing orders if they do not have an option to pay with PayPal. I...
Read more
1.0
I didn't like
  • Way this company handles its business
#1172441
The first time I ordered, delivery was delayed twice to the point where I had to cancel the first order and re-order. I was asked to do a quick pay through Amazon, which I did. I was told that the first 'crafted' ring could be used to fill the second order and that it...
Read more
1.0
#1171903
Show

Superjeweler - Not satisfied

I ordered my item December 2017, paid priority shipping to get it before Christmas. No did not recieve my item until after a week and after Christmas. I returned my item priority shipping and it has been almost 2 weeks and no refund. They keep saying they processed it and its my bank but no its not my bank. Hopefully a refund soon if not I will be taking more action.
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1171720
I have a bad experience with Super Jeweler to get a refund. I'm still waiting for my money. According to Super Jeweler after one month I have to contact to PayPal. They said that wire money to PayPal. I asked why SuperJeweler wire to PayPal, I never used PayPal to pay...
Read more
1.0
#1170046
Superjeweler - Do not waste your time or money
Superjeweler - Do not waste your time or money
So recently i have been looking to upgrade my wedding ring and decided to look around on line. I came across the super jeweler website. The products and prices are so great and they offer intrest free financing. So i decided to finance something small first. I financed...
Read more
2.3
#1167898

Contact Superjeweler

Mailing Address:
SUPERJEWELER.COM
20 East 46th St. Suite 1201A
New York, NY 10017
Phone:
(877) 888-0175
More

Superjeweler Products and Services

Show

Superjeweler - A damn shame

Superjeweler - A damn shame
I ordered a 1carat tennis bracelet in platinum overlay 7 inches for 94.00 a pair of earrings was given to me free. And this is what I received a air freshener snowflake on a chain not worth 3.00.
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Style and Design
Value for money
Warranty
Website
#1165842