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Superjeweler - Beware - shipping without adult signature

The rings were good but. I'm very unhappy that shipping for the item of thousand dollar value was made without requesting an adult signature. As a result our wedding rings were just left on the driveway. 2 weeks before the wedding. It is pure chance that we were home and were checking the delivery every half an hour.
#1449232
I ordered a beautiful ring from the company back in the summer of 2018. I received the ring and noticed the description of what I was supposed to get and what I actually received was different. The ring I was supposed to get was supposed to have 75 accent diamonds. The...
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3.4
I liked
  • Warranty
I didn't like
  • Customer service
#1433764
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Superjeweler - Terrible Sevice

They tell you what you want to hear..But fall short..Plus they say there e mail is not working.So you have to communicate with them.
#1430163
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Superjeweler - Disappointed

My special Christmas gift for a special daughter is a real disappointment.
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1429816
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Superjeweler - Superjewler

I paid extra money for my ring to be expedited it should have been here yesterday i gave it the benefit of a doubt and still nothing it hasnt even been "made" or shipped im super pissed
1.0
Details
Customer service
Delivery Service
#1429501
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Superjeweler - No Empathy Customer Service

Buyer Beware My order from December 7th has not arrived ,Nobody picks up the phone leaving 4 message's does 't work ,they don't have empathy for the customer's there is no excuse for your lousy service BBB needs a letter Buyer Beware I need these for Saturday the 23rd now I would love to hear from you ,,Oh don't blame it on the carrier service they all do a good job this special time of the year.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
I didn't like
  • Customer service
  • Way this company handles its business
  • Customer service no help
#1429358
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Superjeweler - NEVER CALLED BACK TO ME EMAILS

On Dec 10th I was on the Web Site of Super Jewelry and founds some pretty Diamonds Earrings for my Daughter for Christmas and they had Guranteed the earings would get to me before Christmas well I was suppose to get them on Dec 15 last friday they never came so I called them email them called the post office and they said that they were in melrose park thats where DHL take them thats where they stay are they took my money and I am going to dipute it with my bank that the lines are always busy.
3.8
Details
Customer service
Product or Service Quality
Style and Design
Value for money
Website
I didn't like
  • Customer service
#1427377
Superjeweler.com is very reliable place to buy the Jewelry you need at very low prices. Jewelry are produced with all kind of quality measures. Superjeweler is very much committed to provide the best services to its customer before and after shipment of the product....
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I liked
  • People
  • Service
  • Shipping
#1405942
I love this company. Their Jewelry are simply beautiful and comfortable to wear them every day and I love of their quality. You wouldn't expect such a fine pieces for such a low prices. I mean their prices are just amazing! I have compared prices with other jewelers...
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4.8
#1405488

Contact Superjeweler

Mailing Address:
Superjeweler.com, Inc.
20 East 46th St. Suite 1201A
New York, New York 10017
United States
Phone:
(877) 888-0175
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Still waiting for my order for one (1) whole month. Each time I contact them I'm shown some bogus DHL tracking that says my order will be delivered that same day. I'm so very sorry, I ever ordered from them. Don't waste your time with this site. They get your money and...
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#1400562