Like many others, I order some jewelry for Christmas on Dec 13th. It allegedly shipped on the 15th. Still hadn't received it by Dec 22nd, so I called the company. They said the guarantee was delivery by the 25th not the 22nd and 'would do a happy dance' to bring me...Read more
Ordered a man's ring cancelled the order the day after on 12/14/16 they said 3 to 5 business days to get my money still haven't received my refund I'm going to to see about starting a class action lawsuit against this companyRead more
Didn`t ship by promised date. called was told will upgrade shipping and promised i would have it by date needed. still did not get it. asked for refund got the runaround and more promises, finally demanded refund was told it was done. but days later still no refund....Read more
I didn't like
- Being lied to and notting getting what i ordered or my refund
Gordons Jewelers Diamond Earrings Review
Samantha not Green the other Samantha she was terrible (cold as ice!)....
Short Review on February 12, 2017
I sent my watch back last week invoice 27517721211579 men's octavius watch ordered from Walmart the was $9.99 I payed $4.75 To ship it to super jeweler 18east Street 3floor New York 10017 Mr.rapacky debit card 6333
Order Items Under 20 Was Told It Was 90 Percent Off The Retail Review
My entire order ... Is not what I expected... What u described is not what the customer gets...cheaply made jewelry definitely not worth your retail price...or 90% off... I will order again thanks anyway...#RIPOFF
Superjeweler Shipping Service Review
Placed order before Christmas never received my order but was charged now they don't respond to emails or call me back!
I'm disappointed with the merchandise I have purchased. I returned it in less than a week. When i reached out to cutomer service, no one is answering. My next step is to file a claim with the BBB. Also find a way to have this company investigated. I have been waiting...Read more
I ordered a pair of diamond leverback earrings on 12/01/16. I received an order confirmation e-mail immediately, which said that the estimated ship date was 12/02/16, and I would receive an e-mail when it shipped with a tracking number. As of 12/13/16, the earrings...Read more
I had a 4ct tennis bracelet & lost it. It took me several years to get money to replace it as it was not insured. I ordered a 4 ct from superjewelers - paid more money than for the first one. It is tiny you can barley see the diamonds. Not sure how they weigh their...Read more
I order their deal of 2 diamond earrings they made them seem like they were real good size until I received them ...they were almost microscopic and look very cheap .. it took forever for them to ship and I cant even wear them they are tiny they sent me a 5 .00 dollar...Read more
I didn't like
- Trashy diamonds
I have ordered many times from SuperJeweler and although the quality may not be the best, for the price paid I have been pretty happy. The only time I was unhappy was when I ordered the mystery box. I was very upset with what was in it and I wrote a review. Within a...Read more
After not receiving packages for over a month or more plus moving, waited to catch up to new address. Still no boxes. Called several times, and was told to either call back for claims, and then never talked with claims. Supposedly orders canceled or no record. Lost...Read more
I have sent them back with a tracking number etc. Sent back within two days of receiving them so there would be no issues. By reading all these reviews I would be nervous but I used my CIBC Visa which is the only way to shop. They will charge back the company if the...Read more
Do you have something to say about Superjeweler? What happened? What can we help you with?