filters
state:
Show
city:
Show
category:
Show
product:
Show
A whole month to produce a ring and a pair of earrings for my mother´s day gift. I ask them to find a solution and they treated me like **** and told me that my order was not important as they received a lot of orders. I don´t recommend to buy anything from that store...
Read more
#834084
I brought a heart necklace put it on one time and it changed colors but when i got it in the mail the hook was broke.I brought a side cross necklace and that was tangled never again i will buy from them .
Read more
3.3
#830978
Got approved for financing then when I tried to checkout I was told different.smh
Read more
5.0
#827221

18794 Review

Superjeweler
#937030
1.9
Details
Much less gold than expected, 3x less actual appraisal value. Will return for full refund. I am going to try for a pair of earrings but if I must I will return and no longer purchase from superjewler
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website

Rose Gold Hoops Review

Superjeweler
#580193
1.8
Details
I ordered a pr of rose gold hoops and when I received the earrings they were total JUNK I only pd 10.00 for them but wasn't even worth 10 cents I learned my lesson with this company, never again!!!!!!
Comment
Show
Customer service
Discounts and Special Offers
Product or Service Quality
Style and Design
Website
Purchased several puffed heart necklaces as Christmas gifts! Looked beautiful but........after wearing for a week all the color starts coming off. Original price was like $89. Don't think I will buy from them again!
Read more
Superjeweler - Ring Review from Mansfield, Ohio
The lab created gems r horribly made, all the colors are clear! Its no wonder why theyre so cheap. I ordered a blue ring, a pink ring, purple earrings and green earrings....they all came in white clear!
Read more
3.7
#808933
This vendor was a few decent items, but mostly it is just junk, Some of it does not match the picture, but some of it is not even close to as described. I have done several orders. The first couple were ok, but since that time, every order has had issues. They...
Read more
1.0
I didn't like
  • Experience
  • Anthing
  • Customer service
#807155

With Official Company Response

I have tried to reach you since eleven o'clock this morning and left two messages and never received a call back. Yesterday I received a package from you and when I opened the blue box it was empty the Twisted Diamond Hoop Earrings I ordered were not in the box. order...
Read more
SuperJeweler.com
Superjeweler Response

Dear Pissed Consumer Readers:This customer did not give us a chance to respond to him before leaving this review. Once reading this review, our customer service refunded him ...

Anonymous
Anonymous

Yes I received the earrings as you informed me and I wish to thank you very much for sending them to me and believingthat the box was empty. I am not the type of person to rep...

I didn't like
  • Cusomer servcie received
#799450
I wouldn't recommend this company to any one ,the quality was poor order an bracelet that was suppose to be amethyst But had clear stones in it ,call the CSR they told me to send back via 3 day did this and they sign for it ,it took them 28 days to respond .when ask...
Read more
I didn't like
  • Way this company handles its business
#793617
This company in awful and miss leading in their quality of their product ,the worst CSR service ever known .this has been turn over to the BBB and still as of yet fail to give good customer service I did not and will not except your actions to this complaint and take...
Read more
I didn't like
  • Cusomer servcie received
  • Csr
#793590

HIGH PRICE LOW QUALITY DIAMONDS. RETURN PROCESS TAKES LONG TIME.. THEY JUST ADDED 3 MORE DAYS TO RETURN POLICY BEWARE OF THESE SCAMMERS OF YOU WILL BE RIPPED OFF AS WELL CUSTOMER SERVICE IS THE WORST AND WILL GIVE YOU RUN AROUND HIGH PRICE LOW QUALITY DIAMONDS. RETURN...
Read more
1.0
#793395