Product: Superjeweler Customer Care Clear all filters (0 of 6 reviews match)
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Superjeweler.com is very reliable place to buy the Jewelry you need at very low prices. Jewelry are produced with all kind of quality measures. Superjeweler is very much committed to provide the best services to its customer before and after shipment of the product....
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Superjeweler Customer Care
I liked
  • People
  • Product quality and pricing
  • Shipping
#1405942
I'm waiting for a refund from 12-11-17 thru 01-08-18.On 01-08-18 I spoke with Ray, she stated I have contact Pay Pal to get my money/ The Q; why I have to contact Pay Pal, when I paid SuperJewerly direct? I need to know why I was told to wait for one month, then after...
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Anonymous
Anonymous

I received all money back

Anonymous
Linda

Call ur bank or credit card company and file a claim, explain exactly what happened n they will help you

1.0
Product
Superjeweler Customer Care
I didn't like
  • I called everyday for 1 month ask for my refund on 01 8 2018
  • Being lied to by your service rep
  • Way this company handles its business
#1164861
My watch broke within a month the pin.I called CS in NC and they were the best. They were very empathetic and sent me a new watch in two days! The girl was so sweet and kind to me. I love the watch and the company really cares about satisfying their customers! I will...
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5.0
Product
Superjeweler Customer Care
#1117359
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Superjeweler Customer Care Review

I had ordered 5 bacletts ( 23210) and only received one i called them immediately and email them immediately also on Saturday xmas eve thinking that they MIGHT be open for last minute orders and now today it's Thursday 30th and still no response ive emailed them 3 times and called 2 times still no response what to do im the BBB
4.3
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Superjeweler Customer Care
#981806
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Superjeweler - Customer Care Review

I'm disappointed with the merchandise I have purchased. I returned it in less than a week. When i reached out to cutomer service, no one is answering. My next step is to file a claim with the BBB. Also find a way to have this company investigated. I have been waiting on my refund and still nothing. I know factually that you have recieved your merchandise because I sent it priority and requested a signature.....
1.7
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
Superjeweler Customer Care
#977543
I have ordered many times from SuperJeweler and although the quality may not be the best, for the price paid I have been pretty happy. The only time I was unhappy was when I ordered the mystery box. I was very upset with what was in it and I wrote a review. Within a...
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Superjeweler Customer Care
#963296